Everything is resolved, but not completely to my satisfaction.
The person I spoke with explained how I ended up with the overdraft fee and it basically boils down to when the transactions are processed.
There was enough in my account to cover the initial Postmates amount, but it went over when I added a tip, plus the "counted" the pending transaction from GrubHub in figuring my balance, so I wouldn't have had enough in the account to cover the Postmates transaction (with tip) anyway...therefore overdraft fee.
What they were able to do was give me back 25% of the fee, which is $8.75. That's better than nothing, I guess.
This is definitely a learned lesson for me. I'm going to stick with GrubHub. They allow me to add the tip BEFORE finalizing the transaction, so I know exactly how much is coming out.
Current Mood:annoyed
Current Location:United States, California, South Gate
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timeasmymeasure
Bank error in your favor
Mar. 20th, 2020 09:11 amEverything is resolved, but not completely to my satisfaction.
The person I spoke with explained how I ended up with the overdraft fee and it basically boils down to when the transactions are processed.
There was enough in my account to cover the initial Postmates amount, but it went over when I added a tip, plus the "counted" the pending transaction from GrubHub in figuring my balance, so I wouldn't have had enough in the account to cover the Postmates transaction (with tip) anyway...therefore overdraft fee.
What they were able to do was give me back 25% of the fee, which is $8.75. That's better than nothing, I guess.
This is definitely a learned lesson for me. I'm going to stick with GrubHub. They allow me to add the tip BEFORE finalizing the transaction, so I know exactly how much is coming out.